Tiếng Việt- Purpose of Collecting Personal Information
The purpose of collecting customer information is related to the following matters:
– Supporting customers with purchases, payments, and delivery.
– Providing product information, services, and support according to customer requests.
– Sending notifications about our latest promotions and new products.
– Resolving issues that may arise during the purchasing process.
- Scope of Information Collection
We collect customers’ personal information when they place an order on the website, including: Full name; Email address; Phone number; Address.
- Data Retention Period
Customers’ personal data will be stored until a deletion request is made or the customer logs in and performs the deletion themselves. In all other cases, customers’ personal information will be kept confidential and securely stored on the servers of the viinriic.com website.
- Individuals or Organizations That May Have Access to the Information
– For delivery partners, information such as the customer’s name, address, and phone number may be provided for the purpose of delivering goods.
– For company employees, designated departments may access the information to provide customer care and support during the use of our products.
– For affiliated, co-organized, or outsourced programs carried out for the purposes stated in Section 1, personal information will always be subject to applicable confidentiality and security requirements.
– Legal requirements: We may disclose personal information if required by law and if such disclosure is reasonably necessary to comply with legal procedures.
– Business transfer (if applicable): In the event of a merger, consolidation, or partial or complete transfer of the company to another entity, the acquiring party may have access to the information we store and maintain, including personal information.
- Address of the Entity Collecting and Managing Information
- Business name: KAVR EXIM CO., LTD.
- Tax identification number: 0314848150
- Date of issuance: January 18, 2018
- Place of issuance: Ho Chi Minh City Department of Finance, Business Registration Office
- Address: 30/9C Street No. 19, Quarter 9, Binh Hung Hoa Ward, Ho Chi Minh City, Vietnam
- Phone: 090 198 26 07
- Email: ngocquyen@viinriic.com
- Methods and Tools for Users to Access and Correct Their Data
If you have any request regarding access to or correction of the personal information you have provided, you may:
– Call us directly at: 0901982607
– Email us at: ngocquyen@viinriic.com
*Mechanism for Receiving and Resolving Consumer Complaints Regarding Personal Information Being Used for Incorrect Purposes or Beyond the Disclosed Scope:
At the viinriic website, protecting your personal information is very important to us. You are assured that the information you provide to us will be kept confidential.
viinriic.com is committed to not sharing, selling, or renting your personal information to any other party. viinriic.com only uses your information for the following purposes:
– Improving the quality of services provided to customers.
– Resolving disputes and complaints within 3 days after receiving the relevant information.
– Complying with requests from competent authorities.
viinriic.com understands that protecting your rights regarding personal information is also our responsibility. Therefore, if you have any questions or feedback regarding the Privacy Policy of the viinriic.com website, or if you believe your personal information has been used for purposes or within a scope different from those disclosed, please contact us via hotline 0901 982 607 or email: ngocquyen@viinriic.com. We will receive your request and work directly with you to resolve the matter.
